Peggy is a middle-aged woman with arthritis. She works fulltime and lives with her adult daughter with a disability who she cares for. Her daughter has dietary restrictions, mobility impairment, and cognitive impairment. Peggy also helps her 80-year old mother who lives in assisted living and has muscle spasms, which affects speech, vision, and mobility.
| Needs | Current Approaches Used by Peggy | Alternate suggestions | What could be created? |
| 1. Peggy needs to be able to do multiple caregiving tasks, but doesn’t have enough time. | Creates to do lists | ||
| 2. Peggy has difficulty getting enough sleep due to lack of time. | |||
| 3. Peggy is having difficulty keeping track of all the things she needs to do. | Creates to do lists | ||
| 4. Peggy needs to be able to communicate better with her mother. She currently uses a white board but this doesn’t work over the phone. | |||
| 5. Peggy wants to find agencies that help adults with disabilities. | Uses the resources of the Family Support Institute and Cerebral Palsy Association because her daughter has difficulty with mobility | ||
| 6. Peggy is overwhelmed with taking care of her daughter and her mother. | Handydart – assistive car services for people with cognitive/physical impairment | ||
| 7. Peggy needs help dealing with challenging emotions she tends to repress her feelings. | |||
| 8. Peggy needs help with supervision for her daughter. |